Saturday, June 22, 2019
How could a company reduce it's high of absenteeism Research Proposal - 1
How could a company reduce its high of absenteeism - Research Proposal exerciseNotwithstanding its size, it has been experiencing absenteeism problems. The company was founded in 1930 as American Airways however the first flights commenced in 1934. American Airlines operates out of four hubs in the USA- one each at JFK, Miami, OHare and Los Angeles Airports, while its headquarters remains at Dallas Forth Worth Airport. American Airlines has a fleet of 621 aircraft as of December 2010. Tom Horton is the chairwoman and Gerard Arpey is the current CEO.American Airlines is one of the most reputed airlines in the USA. However due to its sheer size, it has had its share of problems. Among these, absenteeism has been reported a key factor affecting its receipts delivery. Through this project, I seek not only to find the reasons behind this unfortunate circumstance I also attempt to find the reasons and to try to calculate the problem by applying the theories of management and organizatio nal behavior towards this end. I hope I have impressed upon at least some employees the value of comely and true service and the need to cut down absenteeism to the very minimum.5. What do you think that American Airlines needs to do in order to motivate you and new(prenominal) employees to work more honestly and as a team to improve service levels, efficiency and effectiveness at American Airlines?(Thank you for your support and assistance. I keep in line you that this information will be kept strictly confidential, and will not be shared with anyone except my class teacher and fellow students for the purpose of my assignment).In addition to talking to people, making observations can be a good source of primary research on a problem. Since I was looking at the causes of absenteeism and wanted to correct the situation, I chose to relax in front of the American Airlines Customer Service Counter one afternoon and observe service attitudes in action.3. Morale and work attitude deter mined through demeanor, conduct with passengers, willing to hear them out
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